Important Appointment Information Update

Due to the ongoing Covid 19 pandemic we are changing the way we work to support our patients and to keep staff and patients safe. We are trying to work remotely where possible to deliver our normal high quality care for you and your family. By using the internet or telephone we can reduce the number of people in the waiting room so that those patients we need to see face to face can be seen safely.

EConsult is a convenient way to contact our doctors 24/7 about a clinical problem (new or existing) or to request administrative support such as medical certificates or test results. You can also get trusted NHS advice on conditions or submit reviews such as blood pressure readings without an appointment. If you submit an EConsult form you will get a response by the end of the next working day. This response could be a telephone call, email/text message, a prescription or a face to face or video consultation can be organized.

Please watch this video for more information on EConsult:

For urgent clinical problems and those patients without internet access please telephone the surgery as usual. A receptionist will ask you some questions and pass the information onto the GPs and Nurses for you.

For prescriptions we would like as much as possible to be requested online however there is a repeat prescription request box to the right of the entrance door at the surgery if you wish to bring these in person. Patients who qualify to receive medication from our pharmacy may still come to collect prescriptions but please do not attend if you have symptoms of Covid-19.